Delivery Information

Same Day Delivery


Order placed prior to 1pm will be shipped out on the same business day. Otherwise the order will be shipped out on the next business day upon receipt of payment. Please note we only ship orders on Sunday to Thursday (exclude weekend holiday& public holidays).


How We Delivery Your Order


All orders within Malaysia and Singapore will be shipped via GDEX, Citilink, Skynet or equivalent depends on receiver's location.


Track Your Order via Tracking Number


Customer will be advised via SMS which shipping company we are using together with tracking number once we shipped out your order. You may track your order on the express company official website:

City-Link Tracking                                           GDEX Tracking


Skynet Tracking


Shipping Rates


Peninsular Malaysia


Standard Delivery: Free with order Above RM 30, otherwise RM 5.30 will be charge for each delivery.

* Order before 1pm for delivery within 2-3 working days. (exclude weekend holiday& public holidays)

 

·       East Malaysia (Sabah & Sarawak)

 

Standard Delivery: Free with order Above RM 150, otherwise RM 8.48 will be charge for each delivery.

* Order before 1pm for delivery within 7-14 working days. (exclude weekend holiday& public holidays)


Singapore

 

Standard Delivery: Free with order Above RM 250, otherwise RM 26.50 will be charge for each delivery.

* Order before 1pm for delivery within 7-14 working days. (exclude weekend holiday& public holidays)


International Orders

We are happy to delivery virtually anywhere in the world. Please email your order to vcartstat@gmail.com us and we will provide you with a quote for shipping prior to processing your order.


Duties & Taxes

International customers are responsible for any custom Tax & Duties, Please contact you local customs office for more information on import duties and taxes. Please not that we declare the full value on all packages shipped to outside Malaysia in accordance with legal requirement.


Please note the following:

 

• We do not deliver on bank holidays.


• Order cut-off for all delivery services is 1pm (Malaysia time). Orders placed after 1pm will be treated, for the purposes of delivery, as having been placed the next working day.


• Working days are defined as Sunday – Thursday (excluding bank and public holidays) – therefore any orders placed after 1pm on Thursday will not be processed until Monday.


• Delivery will be through Citylink ,Skynet or GDEX.


• Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery.Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.
• Where a signature is given by someone other than you or the parcel is left at your local post office, the order will be treated as having been delivered.


• You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.


• All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.